Our Team

At Arbor Health, we are building a new system for addressing mental health and physical wellness—one that combines modern medicine and smart technology with a functional, whole body approach that anyone, anywhere, can benefit from. We have assembled an amazing team to support you all along your care journey.

Dr. Zendi Moldenhauer

Dr. Zendi has been working in pediatrics and mental health for over 20 years. She works with children, adolescents and young adults, integrating her conventional medical background in pediatrics and psychiatry with more natural, holistic, and functional healing modalities to help people attain the highest level of health and wellness. She is particularly interested in nutrition and the gut-brain relationship in conditions like anxiety, depression, ADHD, stress-related conditions, and gut disorders like IBS. Dr. Zendi has a PhD in Nursing from the University of Rochester, NY, with a specialty focus in Adolescent Mental Health. Dr Zendi is board certified as both a Nurse Practitioner in Psychiatry and a Pediatric Nurse Practitioner. She has completed advanced training in the following areas: Holistic Nutrition and Health Coaching through the Institute of Integrative Nutrition, Integrative Psychiatry through multiple Integrative Medicine for Mental Health Conferences, and Functional Medicine through the Institute of Functional Medicine. Dr. Zendi is a frequent presenter on topics related to pediatric Functional Medicine. To invite her to speak at your event, please contact us.


Justine Shults, NP

Justine is an Adult Nurse Practitioner and has been working in healthcare for 15 years. She has a passion for vibrant health and with her sharp intellect, deep interest in patient stories, and background as a personal trainer and health coach, she is a wonderful addition to our team. Her own personal health journey brought her to Functional Medicine when she was able to heal herself through food and lifestyle changes. Justine started her career as an RN in the operating room at Unity and then as a Nurse Practitioner at Strong Memorial Hospital at the University of Rochester. Justine is training at both the Institute of Integrative Nutrition and Institute of Functional Medicine. Justine has a BSN in Nursing from Brockport and an MS, Nurse Practitioner from the University of Rochester.

Pamela Harwood

A Child & Family Therapist with over 20 years of experience, Pamela specializes in treating trauma, anxiety, depression, behavioral difficulties with children, drug and alcohol issues, parenting issues, and optimizing symptom management for individuals and families dealing with major mental illness. Pamela assists children and adults in healing, enhancing growth, family cohesiveness, and the ability to weather life's stressors. Pam can also provide Art Therapy which is particularly helpful when verbal communication is difficult. Her work has been described as engaging, playful, interactive, humorous, and gentle. She received her masters degree in Marriage and Family Therapy and Clinical Art Therapy from Loyola Marymount University in Los Angeles in 1992.

Karin Franz

Karin is a Functional Nutritionist, National Board Certified Health & Wellness Coach, and an ICF Professional Certified Coach. She is incredibly passionate about holistic health and optimizing life so that people can experience life in a most joyful and confident way possible. When it comes to healing, Karin takes a powerful two-pronged approach. She uses functional medicine as a foundation to address the root cause of dysfunction in the body and couples that with proven coaching techniques to support her clients in transforming from default habits to unlocking their highest potential and creating new normals for themselves.

Lori DiBartolo

Lori is a Neurofeedback Specialist and seasoned Health Coach who specializes in children with complex chronic conditions including PANDAS and Lymes. Her extensive experience in brain mapping and protocols enables successful treatment. She is a wealth of information and families find her recommendations and resources invaluable.

Lori Nolan

Lori is an Integrative Nutrition Health Coach, who received her certification from the Institute for Integrative Nutrition and is Board Certified with the American Association of Drugless Practitioners (AADP).  She loves connecting with the people she works with to become a partner on their wellness journey. Her background as a personal trainer is a plus to those patients and clients who wish to implement fitness into their life as part of their wellness plan. She specializes in helping individuals achieve optimal health through  personalized care plans using a functional medicine approach.


Amber Ratcliffe

Amber is Dr. Zendi's business partner and takes care of all things back office. She has been an entrepreneur in biotechnology and healthcare for over 20 years. Amber started her career as a molecular biologist working on the Genome Project and went on to earn an MBA and start her first biotech company during graduate school. Later she was instrumental in making healthcare more accessible for people through Urgent Care Online and has worked to use technology to create new models of more accessible, cost effective care ever since. Amber has a passion for Functional Medicine because she has used it to heal her family and likes that it addresses the root cause of disease by marrying her early work in systems biology with clinical medicine.

Meredith Graham

Meredith is our Operations Manager who helps create streamlined systems to better serve you. No task is too big, no task is too small - she always takes the bull by the horns and gets it all done. She first learned about methods of Functional Medicine while living abroad in the Netherlands. She is very impressed with how it has helped her own health and would love to share the benefits with others. Meredith is powered with a background in imaging science and an MBA from Simon Business School.

Gillian Snyder

Gillian (Gill) is our Front Desk Medical Receptionist with the lovely voice that answers the phones, manages the schedule and triages the flood of incoming requests. She has many years of experience juggling competing tasks with a smile.

Elena Leduc

Elena is our Medical Secretary who helps keep the trains running on time by calling to remind you of appointments and when labs are due. She makes sure supplements are in stock and is instrumental in keeping back office operations running smoothly. 


Our therapy dog, Tucker, takes his job seriously and greets all visitors with enthusiasm and joy. He can be found alternately napping on the job or bringing guests his toys to show his delight with their visit. 


The Arbor Health team is highly trained clinicians, health coaches, clinical operations specialists, and many other people who care deeply about patient experience and wellness from the inside out. We are looking for experienced Nurse Practitioners, Health Coaches, Licensed Mental Health Professionals, and other related wellness practitioners to join our team. Are ready to recreate the healthcare experience from the ground up?


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